Residents
Here at TRIO we offer 5 different payment options to make paying
rent easier!
Plan A: Paying in Full
Plan B: Semesterly
Plan C: Quarterly
Plan D: Financial Aid
Plan E: 9 or 12 Monthly Payments
Check your online account to view which payment plan you have and check rent due dates
Our private shuttle runs through your complex every week day with round trips every twenty minutes* from
7:30 a.m. to 3:00 p.m.
Check out the schedule and route below
*subject to change
Water bills can be paid online, over the phone, or in our office
NOTE: Water bills will be charged on your Tenant Portal under 'Apartment Charges' and will show the total amount due for the apartment. Each tenant is only responsible for paying their portion of bill.
Our maintenance staff is always happy to help fix any apartment problems during your stay here.
Submit a maintenance request below
Emergency Maintenance:
616-889-4888
Please only call our maintenance staff after hours if you are facing a serious emergency in your apartment
Haven't picked up a Wi-Fi log-in yet? Stop into our office to receive your personal username & password
Our free Wi-Fi package starts out at 30 mbps and allows up to eight devices to connect per resident
Premium access options are offered as well to allow your devices more bandwidth, up to 60 Mbps
We are now pet friendly!
We now welcome your pets to enjoy your stay with you!
To register your pet as a resident, please fill out the Pet Addendum found below
Pet charges include a $100 fee up front and an additional $10 a month
Please note that all roommates in the unit will need to give permission to allow the pet to stay in the apartment.
Gas
DTE Energy: 1-800-477-4747
Electric
Consumers Energy: 1-800-477-5050
Water/Sewer
$15 per Tenant charged monthly to Tenant Portal
Cable TV (optional)
Charter Communications:
1-800-878-2288
We recommend calling utility companies at least three weeks prior to your occupancy
Lost Keys:
During business hours: call or stop into our office to have one of our staff members let you into your apartment.
After business hours: call emergency maintenance at 616-889-4888.
Please note there will be a charge to replace any keys. There will also be an additional charge to unlock doors after hours.
TRIO aims to provide a safe living environment for all residents. To do so, Absolute Security makes regular patrols throughout our complexes by car and foot. Absolute also provides safe-walks to escort you home at night.
Absolute Security: 616-245-4500
Along with our well-lit townhouses, all front doors have a deadbolt and viewer.
Find a Roommate
Looking for a roommate? Looking to sublease or to find a sublessor?
We provide a page for our tenants to post listings for any roommates needs they may have.
Check out these listings or post one yourself!
