Residents

Rent

​Here at TRIO we offer 5 different payment options to make paying
rent easier! 

Plan A: Paying in Full

Plan B: Semesterly

Plan C: Quarterly

Plan D: Financial Aid

Plan E: Monthly

Check your online account to view which payment plan you have and check rent due dates

Private Shuttle

​Our private shuttle runs through your complex every week day with round trips every twenty minutes* from

7:30 a.m. to 3:00 p.m.

Check out the schedule and route below

*subject to change

Water Bill

​Water bills can be paid online, over the phone, or in our office

NOTE: Water bills will be charged on your Tenant Portal under 'Apartment Charges' and will show the total amount due for the apartment. Each tenant is only responsible for paying their portion of bill. 

Maintenance

​Our maintenance staff is always happy to help fix any apartment problems during your stay here. 

Submit a maintenance request below

Emergency Maintenance: 

616-889-4888​

Please only call our maintenance staff after hours if you are facing a serious emergency in your apartment

Wi-Fi

​Haven't picked up a Wi-Fi log-in yet? Stop into our office to receive your personal username & password

Our free Wi-Fi package starts out at 30 mbps and allows up to eight devices to connect per resident

 

Premium access options are offered as well to allot your devices more bandwidth, up to 60 Mbps 

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We are now pet friendly!

We now welcome your pets to enjoy your stay with you!

To register your pet as a resident, please fill out the Pet Addendum found below 

Pet charges include a $100 fee up front and an additional $10 a month

Please note that all roommates in the unit will need to give permission to allow the pet to stay in the apartment. 

Utilities

Gas

DTE Energy: 1-800-477-4747

Electric

Consumers Energy: 1-800-477-5050

Water/Sewer

$15 per Tenant charged monthly to Tenant Portal

Cable TV (optional)

Charter Communications:
1-800-878-2288

We recommend calling utility companies at least three weeks prior to your occupancy

​Lost Keys:

During business hours: call or stop into our office to have one of our staff members let you into your apartment.

 

After business hours: call emergency maintenance at 616-889-4888. 

Please note there will be a charge to replace any keys. There will also be an additional charge to unlock doors after hours. 

On-Site Security

​TRIO aims to provide a safe living environment for all residents. To do so, Absolute Security makes regular patrols throughout our complexes by car and foot. Absolute also provides safe-walks to escort you home at night. 

Absolute Security: 616-245-4500

Along with our well-lit townhouses, all front doors have a deadbolt and viewer. 

Find a Roommate

Looking for a roommate? Looking to sublease or to find a sublessor?

We provide a page for our tenants to post listings for any roommates needs they may have. 

Check out these listings or post one yourself!

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Move-in / Move-out

Have questions about moving in or moving out? Refer to the tabs below for more information.